SMMProxy

Proxy FAQs, SMMProxy Usage Guide

SMMProxy provides static ISP and 4G/5G mobile proxies sold by IP for managing Instagram, TikTok, Facebook, and X accounts. FAQ covers product selection, purchase, setup, top-ups, accounts, and API.

Products

What is SMMProxy?

SMMProxy provides static ISP and 4G/5G mobile proxies sold by IP for managing Instagram, TikTok, Facebook, and X accounts. Also offers dedicated IPv4 proxies and rotating residential proxies by GB. Used by social media managers, agencies, global brands, creators, and advertisers.

How are ISP Proxies, Mobile Proxies, IPv4 Proxies, and Residential Proxies different?

ISP proxies use static IPs registered with real ISPs, maintaining the same IP throughout the period. Mobile proxies use dedicated ports on local 4G/5G networks, allowing IP changes via links or timers. Dedicated IPv4 proxies are datacenter IPs, fastest and most affordable, while rotating residential proxies use residential IPs sold per GB.

Which proxy works best for social media account management?

For consistent logins from the same location, fixed ISP proxies are the default choice. For app-centric platforms (e.g., TikTok, Instagram), 4G/5G mobile proxies mimic real phone users. Light tasks (Telegram, Discord, scheduling tools) can use dedicated IPv4 proxies to save costs.

How many accounts should I connect to one IP?

For stable operation, we recommend 1-3 accounts per IP. For important brand or ad accounts, one account per IP ensures the cleanest management. For many accounts, utilize bulk discounts for purchases of 10 or more.

Do ISP proxies change IPs during the period?

Yes, ISP proxies provide static residential IPs that remain unchanged throughout your subscription. Consistent login locations per account, unlimited traffic, speeds up to 1 Gbps.

How do I change the IP of a mobile proxy?

Each dedicated mobile proxy port comes with a rotation link. Click the link for a new IP, or set an auto-change timer from 2 minutes in the dashboard. Carrier IPs use CGNAT, shared among many mobile users, blending naturally with app environments.

Is there a traffic limit?

ISP Proxies, Mobile Proxies, and Dedicated IPv4 Proxies have unlimited traffic. Operate accounts with heavy photo and video uploads without capacity concerns. Only rotating residential proxies are sold per GB.

How long can rotating residential proxy traffic be used?

Rotating residential proxy traffic can be used for 90 days from the date of purchase. Choose from 1 GB to 1,000 GB in increments, starting from $0.87 per GB. You can specify the country and city, and choose between a fixed session lasting up to 30 minutes or a new IP per request.

Which Country IPs Can I Purchase?

ISP proxies are available in 28 countries, mobile proxies in 18 countries, and dedicated IPv4 proxies in 38 countries. Covering North America, Europe, Asia, Latin America, and the Middle East, you can check country-specific prices and stock on the purchase page.

What's the starting price?

ISP proxies start at $$1.12 per IP/month, mobile proxies at $$10.20 per port/month, dedicated IPv4 proxies at $$0.58 per IP/month, and rotating residential proxies at $$0.87 per GB. Exact prices vary by country, duration, and quantity, displayed in real-time on the purchase page.

Can Proxies Be Shared with Others?

ISP proxies and dedicated IPv4 proxies assign one IP per customer. Mobile proxies also allocate ports per customer, ensuring clean login records for your accounts.

Purchase·Duration

What are the available purchase durations?

ISP, mobile, and dedicated IPv4 proxies are available for 1 week, 2 weeks, 1 month, 2 months, 3 months, 6 months, 9 months, or 12 months. Longer durations reduce daily costs. Rotating residential proxies are purchased per GB, with traffic valid for 90 days.

Are There Discounts for Bulk Purchases?

Yes, ISP/mobile/dedicated IPv4 proxies get bulk discounts from 10 units. Adjust quantity on order page to see instant savings. Larger teams managing many accounts save significantly per IP.

When do I get my proxy after payment?

Pay with balance to see proxies immediately in the dashboard. Host, port, login, and password are displayed, and the usage period starts from this point. Lists can be downloaded as .txt files in host:port:user:pass format.

How do I extend before the period ends?

Renewals Are Processed as New Orders. Select the Same Product and Country in the Dashboard to Order Again, and the New Proxy Will Be Ready Immediately. Expiry Dates Can Be Checked Anytime in the Order List.

Can I change countries after purchase?

The country of already received proxies remains unchanged. For IPs in other countries, place a new order for the desired country. Check country availability and pricing when placing your first order.

What if the IP isn’t working?

If the IP stops working during the usage period, submit a support ticket with the order code from the dashboard. We'll replace it with an IP under the same conditions or refund the remaining period.

How is the order price determined?

The order price is finalized at the moment of purchase based on the amount displayed on the screen. The confirmed amount is deducted from the balance immediately, and subsequent price changes do not affect completed orders. Changing the country, duration, or quantity recalculates the price in real time.

How are refunds handled?

Refunds are credited to your SMMProxy balance. Failed orders are automatically fully refunded, and IPs that cannot be replaced within the period are refunded for the remaining days. See the refund policy page for details.

Settings

Which Protocols Are Supported?

All products support both HTTP(S) and SOCKS5. You can connect the same proxy to browsers, anti-detect browsers, or mobile apps as needed. Protocol-specific ports are listed in the dashboard proxy list.

What authentication methods are available?

You can choose between entering a username and password or adding your IP to an allowlist. For anti-detect browsers, the username:password method is usually more convenient. If you're using a fixed server or office connection, the IP allowlist method allows connection without input.

Can it be used with anti-detect browsers?

Yes, works directly with anti-detect browsers like AdsPower, Dolphin Anty, GoLogin, Multilogin, Octo Browser, Incogniton. Assign one proxy per profile to separate login locations. Bulk import .txt lists for fast multi-profile setup.

Can I use it on mobile?

Yes. Configure host:port:user:pass in Android/iOS Wi-Fi proxy settings or proxy apps. Mobile 4G/5G proxies pair well with app-managed accounts. Same credentials work in social media management apps.

What Format is the Proxy List Downloaded In?

Download proxy lists in multiple formats including host:port:user:pass as .txt files from dashboard. Choose the format compatible with your tool and paste directly. Lists can be redownloaded anytime per order.

How do I set the auto-change interval for mobile proxies?

Choose IP rotation interval (from 2 minutes) in dashboard's port settings. IPs will auto-rotate at set intervals. To maintain one IP longer, disable timer and use rotation link manually. Change IPs after logging out active accounts.

What is the speed like?

ISP proxies and dedicated IPv4 proxies support speeds up to 1 Gbps. Mobile proxies follow local 4G/5G network speeds. Choosing IPs closer to account locations improves response times.

Payments/Top-up

What Payment Methods Are Available?

Top up your balance with 12 cryptocurrencies: USDT (TRC20), USDT and USDC (BEP20, ERC20, Solana), BTC, ETH, BNB, SOL, LTC. Use the balance to purchase products immediately.

What's the minimum top-up amount?

Minimum top-up starts at $40. For some lower-income countries, it's $20. Your country is auto-detected.

How do I get top-up bonuses?

Get a bonus added to your balance based on the top-up amount: +20% for $100, +25% for $200, +30% for $300, +35% for $500, +40% for $1,000, +45% for $3,000, +50% for $5,000. The bonus is available for purchases immediately after confirmation.

How long do top-ups take?

Send the exact amount to the displayed address, and your balance will be automatically updated after network confirmation. Payment requests are valid for 60 minutes. Coin payments are fixed at the exchange rate at the time of the request.

What if the sent amount doesn’t match the displayed amount?

Sender covers network fees. Send the exact displayed amount to ensure full credit. If received amount differs, submit a support ticket with transaction ID for balance adjustment.

Can I withdraw my balance to a wallet?

Your balance is for SMMProxy purchases only and can't be withdrawn. Refunds return to your balance for future orders. Top up in smaller amounts for easier management.

How is the balance displayed?

Balance is calculated in USD, accurate to very small units. Top-ups, bonuses, orders, and refunds are all recorded. Check balance changes anytime in the dashboard.

Account & Security

How do I sign up?

Log in with one token. Upon signup, a login token in the format SMP-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX is created in your browser, allowing login from any device. Store the token securely, such as in a password manager.

What happens if I lose my token?

The server stores only the hash, not the token itself, so lost tokens cannot be recovered. Please keep your token in a safe place. While logged in, you can create a new token from the dashboard.

What if my token is exposed?

While logged in, generate a new token in the account settings on the dashboard. Once a new token is created, the previous token will no longer work for login. Regenerating the API key also enhances security.

How do I get support?

After your first top-up, submit a support ticket in your dashboard. Include your order code or transaction ID for faster verification. Responses appear in your dashboard ticket view.

What Can Proxies Be Used For?

Suitable for legitimate uses: managing accounts/client accounts, regional brand pages, ad accounts, or content localization checks. Customers must comply with platform policies. See Terms for details.

API

Do you provide an API?

Yes, we provide REST API authenticated via Bearer key. Check balance, prices, place orders, and list proxies via API. Ideal for automating proxy purchases into custom tools/team systems.

When can I get the API key?

Once your first top-up reflects in your balance, generate API keys in your dashboard. Use them as Bearer tokens in request headers. Store keys securely and regenerate as needed.

Are prices or discounts different when ordering via API?

API orders receive the same pricing and quantity discounts as dashboard orders. The order amount is deducted from your balance, and proxies appear in both API responses and the dashboard. You can check the amount beforehand with a price inquiry.

Can I use proxies received via API directly in tools?

The proxy list response includes host, port, login, and password. You can automatically input these values into anti-detect browsers or scheduling tools, reducing manual effort as your accounts grow. Check the expiration date to manage your next order timing.

Proxy FAQs: Purchase, Duration, Setup, Top-up, API Explained | SMMProxy